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Questions & answers: Order processing


Here you will find answers to the following frequently asked questions:

Order processing

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10.1 What is the delivery time for flagpoles and spare parts?


2-3 weeks; faster delivery by freight forwarder is possible for a surcharge.

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10.2 Can freight costs be saved by placing a combined order?


Yes, you can reduce freight costs by placing a combined order. Delivery is, however, made to a single unloading point of your choice. Each participant in the order receives a separate invoice for the value they ordered.

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10.3 How can I pay for the goods?


The following payment methods are available when you complete your order:

PayPal – via the PayPal payment page. You can also pay there by credit card without a PayPal account.
Klarna – depending on Klarna's approval, also as invoice, instant payment or instalments.
Wero – directly from your banking app.
Payment in advance – with a 2 % discount on your items. We will send you the payment details once your order has been checked.

Purchase on account is available to public authorities, municipalities and similar institutions. Simply give us a call: +49 9833 98894-0.